10 CRITERIA FOR CHOOSING A NEXT-GEN ITSM PLATFORM

Feb 9, 2023 | Download

Selecting a new IT service management (ITSM) tool has never been a straightforward process. With dozens of options ranging from basic ticketing functionality to complex enterprise suites, it’s easy to get bogged down in the fast-growing list of requirements, conflicting stakeholder views, and endless vendor demos and pitches.

 

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