7 deadly sins of ITIL implementations


ITIL provides a set of recommended best practices, but it doesn’t hold all of the answers. When you look to ITIL as the “be all and end all”—instead of the means to an end—you can easily become misguided.


    First Name *
    Last Name *
    Business Email *
    Business Phone *
    Your Title *
    Company Name *
    Company Size *
    Country *