About Pink Elephant | Full-service IT Management solutions

Get world-class IT Management to catapult your conversions

Maximise your service desk’s potential by collaborating with a premier, full-service IT Management solution provider that operates on a global scale.

Schedule your free discovery call and MiniScan Process Assessment

IT Management pioneers
with a global presence
Four decades
of IT innovation
Leaders in all aspects of IT Management from talent to tech

We specialise in connecting people, processes and technology

First established in 1980, Pink Elephant has grown to be the world’s largest independent provider of IT management training, IT Consulting, managed IT support and ITSM technology solutions. As a global pioneer in the field, Pink Elephant witnessed the dawn of IT service management and has been instrumental in developing its landscape worldwide.

We specialise in improving the quality of IT services by applying recognised best practice frameworks, such as PRINCE2® Project Management, IT Governance (COBIT®), ISO/IEC 20000 and the Service Desk Institute (SDI).

We understand that high-end systems are only as valuable as your top-performing talent, which is why Pink Elephant ensures that the people operating your IT service desks are certified and savvy to do so effectively.

Schedule your free discovery call and MiniScan Process Assessment

More than 40 years of expertise
Pink Elephant is a trailblazer in the world of IT service management. When you switch to Pink, you tap into over 40 years of experience and knowledge from the top consultancy in the field.
Culturally progressive and community-minded
Pink Elephant South Africa has made tremendous strides in developing broad-based black economic empowerment and employment equity initiatives through invaluable skills training provided to those who may never have had access to these resources otherwise.
Flexible full-service IT Management solutions
Because we’ve seen every IT challenge and evaluated every conceivable ITSM framework in multiple industries, we’re able to design flexible ITSM solutions that evolve and grow as your business scales.

Why Choose Pink

Need killer IT Management consulting? We’ve got you

Pink Elephant excels at delivering killer consulting services from start to finish. We’ve got you, whether you’re looking for smart strategy, honest evaluations, objective analysis, service desk design help, implementation and support, or simply generating some big ideas.

Give a Plan

4 Steps to Paint your ITSM Pink

Discovery call

Book a free professional consultation, including a MiniScan Process Assessment.

Custom journey plan

We assess where you’re at and where you need to be, and design a solution that’s just right for your business.


We guide the transition to your new, powerful and compliant IT service management environment.

Take back control

Kick back and enjoy the feeling you’ll get when your department becomes the hero.

Schedule your free discovery call and MiniScan Process Assessment

Take Back Control

Transform your IT service desk into the hero of the company

Pink Elephant’s flexible managed IT support solutions gives you the freedom to custom-create the IT service desk and operating team that’s just right for your business. Cut recruitment costs, build tailored service desk platforms and monitor performance through monthly reporting.

Appoint highly-qualified, awesome people to manage streamlined processes that are facilitated by state-of-the-art, secure technology.


No more blind decisions – implement ready-to-use systems that provide real-time data about your IT service desk performance.


Leave the nitty gritty in our hands, and focus on leading your team of heroes to outstanding customer service delivery, every day.

Get in touch with Pink Elephant

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