Moving to a new ITSM solution is never easy and let’s face it, most people hate the software they use at work. Business software is often clunky, expensive, difficult to setup and frustrating to use. Countless hours are wasted trying to customise these solutions and they often require expensive professional services to get everything to…
The Complete Service Desk Health Check… . We’ll help you be the best you can be with our 4 point improvement plan. Our complete approach to establishing Service Desk excellence follows a structured process. We can help you identify where you want to be, where you are now, and how you can improve to deliver…
A successful CMDB can be vital for an organisation, or rather it should be! . The implementation of a CMDB, should herald the dawn of a new era: The transformation of an organisation from being a reactive and Technology/System managed based Service Provider, to being a truly proactive Service based Service Provider A CMDB enables…
Watch this video 2 minute video now. . . Whether you’re migrating applications to the cloud or ensuring your CMDB is accurate, you need a solution that can account for every change and over a period of time, observe the behaviour of your application for successful migrations and ongoing service delivery. Learn more about FireScope…
Develop Essential Skills for the Digital Era with ITIL® 4 Managing Professional ITIL® 4 Managing Professional builds on the content in the ITIL® 4 Foundation, to provide practical guidance for people who work in a wide variety of IT and digital roles. The Managing Professional (MP) stream provides practical and technical knowledge about how to…
What is Agile Project Management? It’s no secret that the Agile Model is fast becoming the preferred way to manage projects. Organisations, teams and even project management software are increasingly responding to a demand for more adaptive and evolutionary processes. And for good reason. In a fast-changing business world that needs to respond to rapid market and…
Pink Elephant’s E-learning training solution for organisations. Training for large teams and organisations can be difficult, time-consuming as well as expensive. Our Pink e-Learning Portal is the perfect cost-effective training solution for large teams and organisations that you and your colleagues can use at your desk or on the move, one that provides access to multiple world-class accredited…
We want you to obtain the highest-quality ITIL® 4 training. That’s why we are encouraging you to do some comparative shopping! Before you commit your organisation’s training investment to ITIL® 4 training, you will most likely want to research a few training organisations and we encourage you to do this in order to take full…
Get 35% off the examination fee for your ITIL® 4 Advanced Course. Pink Elephant South Africa is please to announce the ITIL® 4 Examination Promotional offer from PeopleCert and AXELOS which is valid till the end of 2020! Take advantage of this special offer and get certified in the globally sought after ITIL® best practice,…
The Service Catalogue Perspective: Do you really know what you want? . Service Catalogues seem to be the hot topic at the moment with many organisations deciding that they want one as indeed they should. A Service Catalogue can be an incredibly useful tool that helps raise the level of understanding between business and IT…