Join the Pink Portal for Organisations now!

Pink Elephant’s E-learning training solution for organisations. Training for large teams and organisations can be difficult, time-consuming as well as expensive. Our Pink e-Learning Portal is the perfect cost-effective training solution for large teams and organisations that you and your colleagues can use at your desk or on the move, one that provides access to multiple world-class accredited…

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There’s more to learning online than getting certified in your pyjamas!

8 benefits of remote learning / digital education! . With millions of professionals around the world working remotely for the foreseeable future, online training will no doubt reach even higher levels of popularity. . Technology has changed the possibilities within teaching and learning. Classes, which prior to the digital era were restricted to lectures, talks,…

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Book Virtual Classroom or Self-paced Online Training Today!

Join one of our virtual classroom courses or self-paced online courses from the comfort of your own home . Virtual-classroom Courses: Pink Elephants Virtual Classroom courses allow you to take part in our award-winning classroom training, without leaving the comfort of your own home or office. . How it works: Classes are delivered online by one of…

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How To Set Up Your Service Desk – The People, Process, and Technology

Service Desk Defined The service desk acts as the primary support mechanism in organizations, managing customer contacts for assistance and access to services. Their primary purpose includes the following: Receiving and responding to requests for support across multiple communication channels Prioritizing the requested work based on its impact on the business Communication of incidents and…

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Specops Software Survey: 48% of Businesses Do not Use a User Verification Policy for Password Reset Calls to IT Service Desks

Specops Software survey highlights social engineering vulnerabilities among IT service help desks. 48% of organizations do not have a user verification policy in place for incoming calls to IT service desks, according to Specops Software, the leading provider of password management and authentication solutions. The information was uncovered as part of Specops Software’s survey of…

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