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by Paul Wilkinson originally posted on Paul's blog on the Gaming Works website. ITIL: “A service is a means of delivering…
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We wanted to share this Leadership 101 blog from Pink Elephant President, David Ratcliffe. Thanks to fellow Pinker, Pattie Lanktree, for uncovering…
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Is getting to ITIL Expert level worth it? and why do 90% of people taking ITIL Foundation level training go…
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An ITSM Tool will solve all your problems, right? All too often ITSM tools and processes remind me of a…
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At the end of 2011 I attended the annual itSMF Conference, and came away feeling really despondent. It wasn’t the…
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I was speaking recently with Ron Beales, Principle Lecturer/Consultant with Pink Elephant for around 20 years. As many of you…