Showing 17–32 of 45 results

ISO/IEC 27001 Foundation

R6,405.00

This 2-day course is designed that candidates have sufficient knowledge of the contents and high-level requirements of the ISO/IEC 27001 standard and understand the foundation level how the standard operates in a typical organisation.

This is delivered on an on-demand basis and requires a minimum of 6 delegates to run.

ITIL® 4 Foundation

R1,995.00R4,765.00

The ITIL4 Foundation qualification is to introduce all attendees to the management of modern IT-enabled services, to provide you with an understanding of the common language and key concepts, and to show you how your organization and your work can improve with the ITIL 4 guidance.

Please note that from 1 November 2019, exams for this course may only be done through Pink Elephant if you have completed this course with Pink Elephant. For any queries about this, please contact our Sales Team on info.africa@pinkelephant.co.za

ITIL® 4 Managing Professional (MP) Transition

R3,220.00R9,995.00

This five-day course prepares you for the exam leading to the ITIL 4 designation: “ITIL Managing Professional (MP)”.

It is only available to ITIL v3 Experts or any individual with a minimum of 17 ITIL v3 credits.

The course content provides a holistic picture of the critical learning points and knowledge IT management professionals require on key organisational and business topics related to ITIL 4’s new service value system (SVS) and its multiple components.

Please note that from 1 November 2019, exams for this course may only be done through Pink Elephant if you have completed this course with Pink Elephant. For any queries about this, please contact our Sales Team on info.africa@pinkelephant.co.za

Please note: the exam price for this course has not yet been confirmed by PeopleCert and it will be updated as soon as it’s been released. For the time being, exams can be booked using the pricing provided (R3220 ex VAT) which is the same as the Managing Across the Lifecycle (MALC) exam price – all exams booked and paid for at this price will be honoured by Pink Elephant South Africa. 

ITIL® Continual Service Improvement (CSI)

R3,220.00R6,450.00

This 3-day Intermediate level certification course is based on ITIL’s Continual Service Improvement publication and focuses on the continual service improvement process and its key principles, methods and techniques.

Please note that from 1 November 2019, exams for this course may only be done through Pink Elephant if you have completed this course with Pink Elephant. For any queries about this, please contact our Sales Team on info.africa@pinkelephant.co.za

ITIL® Managing Across the Lifecycle (MALC)

R3,220.00R8,595.00

This 5-day managerial level course is the final step to becoming an ITIL Expert. It is intended to give candidates the skills to support an organisations service delivery by bridging the service lifecycle stages. The certification demonstrates that the candidate has learned the value of one combined service management practice as opposed to separate subject areas. The course takes all that is learned from the lifecycle and capability streams and puts them into the context of delivering value.

Please note that from 1 November 2019, exams for this course may only be done through Pink Elephant if you have completed this course with Pink Elephant. For any queries about this, please contact our Sales Team on info.africa@pinkelephant.co.za

ITIL® Operational Support & Analysis (OSA)

R3,220.00R7,200.00

This 4-day Intermediate level course enables you to master the key ITIL processes needed to create a stable IT infrastructure that business can rely on.  It includes a mix of instructor-led training and hands-on exercises to help participants learn about the practical application of the ITIL concepts, organizational structures, roles, functions and process activities related to effective operational support.

Please note that from 1 November 2019, exams for this course may only be done through Pink Elephant if you have completed this course with Pink Elephant. For any queries about this, please contact our Sales Team on info.africa@pinkelephant.co.za

ITIL® Personal Pass

R49,995.00

Am ITIL Personal Pass is an all-encompassing approach for people to complete their ITIL journey from Foundation to Expert.

The Personal Pass includes Foundation and Managing Across the Lifecycle (MALC) training followed by the option to choose either the Lifecycle or Capability route to becoming an ITIL Expert.

The onsite exam fees are included in the course price. However, should you wish to complete any exams remotely via the online examination option, then a Proctor Examination Fee will be applicable per online exam.

Please note that from 1 November 2019, exams for this course may only be done through Pink Elephant if you have completed this course with Pink Elephant. For any queries about this, please contact our Sales Team on info.africa@pinkelephant.co.za

ITIL® Planning, Protection and Optimisation (PPO)

R3,220.00R7,200.00

This 4-day Intermediate level course enables you to master the key ITIL processes needed to create a stable IT infrastructure that business can rely on.  It includes a mix of instructor-led training and hands-on exercises to help participants learn about the practical application of the ITIL concepts, organizational structures, roles, functions and process activities related to the planning, protecting and optimising IT.

Please note that from 1 November 2019, exams for this course may only be done through Pink Elephant if you have completed this course with Pink Elephant. For any queries about this, please contact our Sales Team on info.africa@pinkelephant.co.za

ITIL® Release, Control and Validation (RCV)

R3,220.00R7,200.00

This 4-day Intermediate level course enables you to master the key ITIL processes needed to ensure that the introduction, deployment, transfer and decommissioning of new or changed services are consistently well managed.

It includes a mix of instructor-led training and hands-on exercises to help participants learn about the practical application of the ITIL concepts, organizational structures, roles, functions and process activities related to ensuring that changes and releases are controlled and validated.

Please note that from 1 November 2019, exams for this course may only be done through Pink Elephant if you have completed this course with Pink Elephant. For any queries about this, please contact our Sales Team on info.africa@pinkelephant.co.za

ITIL® Service Design (SD)

R3,220.00R6,450.00

This 3-day Intermediate level course will provide you with critical knowledge and practical guidance regarding the management principals and core concepts required to design new or modify existing IT services. The ITIL Service Design publication focuses on the holistic design requirements related to people, process, technology and governance needed to convert strategic objectives into value-focused IT service portfolios.

Please note that from 1 November 2019, exams for this course may only be done through Pink Elephant if you have completed this course with Pink Elephant. For any queries about this, please contact our Sales Team on info.africa@pinkelephant.co.za

ITIL® Service Offerings and Agreement (SOA)

R3,220.00R7,200.00

This 4-day Intermediate level capability certification course enables you to master the key ITIL processes needed to develop service offerings and agreements appropriate to an organization.  

It includes a mix of instructor-led training and hands-on exercises to help participants learn about the practical application of the ITIL concepts, organizational structures, roles, functions and process activities related to understanding and developing service offerings and agreements.

Please note that from 1 November 2019, exams for this course may only be done through Pink Elephant if you have completed this course with Pink Elephant. For any queries about this, please contact our Sales Team on info.africa@pinkelephant.co.za

ITIL® Service Operation (SO)

R3,220.00R6,450.00

This 3-day comprehensive course will provide you with critical knowledge and practical guidance on the service delivery and support phase within ITIL’s service lifecycle model viewed as the “factory” of IT.  

Please note that from 1 November 2019, exams for this course may only be done through Pink Elephant if you have completed this course with Pink Elephant. For any queries about this, please contact our Sales Team on info.africa@pinkelephant.co.za

ITIL® Service Strategy (SS)

R3,220.00R6,450.00

This 3-day Intermediate level course will provide you with the knowledge and management principles required to formulate IT service strategy and the organizational capability to provide the vision and forward direction for Service Management. Attend this course to understand a practical approach to the processes and functions required to move an IT organization from a focus on technology to a strategic approach to managing the Service Portfolio and the ITIL processes necessary to deliver value to the business.

Please note that from 1 November 2019, exams for this course may only be done through Pink Elephant if you have completed this course with Pink Elephant. For any queries about this, please contact our Sales Team on info.africa@pinkelephant.co.za

ITIL® Service Transition (ST)

R3,220.00R6,450.00

This 3-day Intermediate level course will provide you with critical knowledge and practical guidance on ensuring that the introduction, deployment, transfer and decommissioning of new or changed services are consistently well managed.

Please note that from 1 November 2019, exams for this course may only be done through Pink Elephant if you have completed this course with Pink Elephant. For any queries about this, please contact our Sales Team on info.africa@pinkelephant.co.za

ITIL® v3 Foundation

R2,580.00R3,000.00

This course prepares you for the exam leading to the Foundation Certificate In IT Service Management.

This official ITIL Foundation certification course provides you with a general overview of the IT Service Management Lifecycle which is outlined in ITIL’s five core books – Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. ITIL’s “service lifecycle” consists of 26 processes and four functions.

Lean IT® Foundation

Lean IT™ Foundation: Using Lean Principles for Continual Service Improvement.

Based on the core principles of Lean, this course will help IT departments become customer and value-oriented, removing waste, inflexibility and variability. Lean IT™ departments and organisations benefit from increased customer value, eliminated waste, continual improvement and maintain value with less effort.

The APMG International Lean IT and Swirl Device logo is a trademark of The APM Group Limited. used under permission of The APM Group Limited. All rights reserved.

APMG International Lean IT is a trademark of The APM Group Limited, all rights reserved.

Lean IT™ is the next frontier in terms of the extension of Lean manufacturing and Lean services principles and applies Lean principles to the development and management of information technology (IT) products and services.

Lean IT™’s core concern is the elimination of waste, where waste is unnecessary work that adds no value to a product or service, but still adds time and effort. Its goal is to continuously improve the value delivered by IT organisations to their customers and the professionalism of IT people.

Lean is a way of thinking and behaving. It revolves around the following key concepts:

    • Improving customer value
    • Continual improvement in small steps
    • Decreasing peaks and troughs in production
    • Reducing waste
    • Involving everybody
    • Developing people
    • Focusing on long-term goals

Lean IT™ focuses on improving IT people, IT processes and information technology to deliver more value to its customers. Lean IT™ has identified an abundance of waste across most business service “production lines”, including legacy infrastructure and fractured processes.