Showing 33–48 of 57 results

ITIL® 4 Strategist – Direct, Plan & Improve (DPI)

R5,160.00R6,450.00

This 3-day course provides IT practitioners with the practical skills necessary to create a ‘learning and improving’ IT organisation with a strong and effective strategic direction.

Another major component of the course includes learning about the impact of Agile and Lean ways of working and how these methodologies can be leveraged to your organisation’s advantage. The course provides practical and strategic elements for planning and delivering continual improvements with necessary agility.

Please note that from 1 November 2019, all AXELOS courses certified by PeopleCert need to be purchased with the exam. Please ensure that you add both the course and the exam to your cart from the drop-down options below. For any queries about this, please contact our Sales Team on info.africa@pinkelephant.co.za

ITIL® Continual Service Improvement (CSI)

R4,055.00R4,950.00

This 3-day Intermediate level certification course is based on ITIL’s Continual Service Improvement publication and focuses on the continual service improvement process and its key principles, methods and techniques.

Please note that from 1 November 2019, all AXELOS courses certified by PeopleCert need to be purchased with the exam. Please ensure that you add both the course and the exam to your cart from the drop-down options below. For any queries about this, please contact our Sales Team on info.africa@pinkelephant.co.za

ITIL® Operational Support & Analysis (OSA)

R4,055.00R4,950.00

This 4-day Intermediate level course enables you to master the key ITIL processes needed to create a stable IT infrastructure that business can rely on.  It includes a mix of instructor-led training and hands-on exercises to help participants learn about the practical application of the ITIL concepts, organizational structures, roles, functions and process activities related to effective operational support.

Please note that from 1 November 2019, all AXELOS courses certified by PeopleCert need to be purchased with the exam. Please ensure that you add both the course and the exam to your cart from the drop-down options below. For any queries about this, please contact our Sales Team on info.africa@pinkelephant.co.za

ITIL® Planning, Protection and Optimisation (PPO)

R4,055.00R4,950.00

This 4-day Intermediate level course enables you to master the key ITIL processes needed to create a stable IT infrastructure that business can rely on.  It includes a mix of instructor-led training and hands-on exercises to help participants learn about the practical application of the ITIL concepts, organizational structures, roles, functions and process activities related to the planning, protecting and optimising IT.

Please note that from 1 November 2019, all AXELOS courses certified by PeopleCert need to be purchased with the exam. Please ensure that you add both the course and the exam to your cart from the drop-down options below. For any queries about this, please contact our Sales Team on info.africa@pinkelephant.co.za

ITIL® Release, Control and Validation (RCV)

R4,055.00R4,950.00

This 4-day Intermediate level course enables you to master the key ITIL processes needed to ensure that the introduction, deployment, transfer and decommissioning of new or changed services are consistently well managed.

It includes a mix of instructor-led training and hands-on exercises to help participants learn about the practical application of the ITIL concepts, organizational structures, roles, functions and process activities related to ensuring that changes and releases are controlled and validated.

Please note that from 1 November 2019, all AXELOS courses certified by PeopleCert need to be purchased with the exam. Please ensure that you add both the course and the exam to your cart from the drop-down options below. For any queries about this, please contact our Sales Team on info.africa@pinkelephant.co.za

ITIL® Service Design (SD)

R4,055.00R4,950.00

This 3-day Intermediate level course will provide you with critical knowledge and practical guidance regarding the management principals and core concepts required to design new or modify existing IT services. The ITIL Service Design publication focuses on the holistic design requirements related to people, process, technology and governance needed to convert strategic objectives into value-focused IT service portfolios.

Please note that from 1 November 2019, all AXELOS courses certified by PeopleCert need to be purchased with the exam. Please ensure that you add both the course and the exam to your cart from the drop-down options below. For any queries about this, please contact our Sales Team on info.africa@pinkelephant.co.za

ITIL® Service Offerings and Agreement (SOA)

R4,055.00R4,950.00

This 4-day Intermediate level capability certification course enables you to master the key ITIL processes needed to develop service offerings and agreements appropriate to an organization.  

It includes a mix of instructor-led training and hands-on exercises to help participants learn about the practical application of the ITIL concepts, organizational structures, roles, functions and process activities related to understanding and developing service offerings and agreements.

Please note that from 1 November 2019, all AXELOS courses certified by PeopleCert need to be purchased with the exam. Please ensure that you add both the course and the exam to your cart from the drop-down options below. For any queries about this, please contact our Sales Team on info.africa@pinkelephant.co.za

ITIL® Service Operation (SO)

R4,055.00R4,950.00

This 3-day comprehensive course will provide you with critical knowledge and practical guidance on the service delivery and support phase within ITIL’s service lifecycle model viewed as the “factory” of IT.  

Please note that from 1 November 2019, all AXELOS courses certified by PeopleCert need to be purchased with the exam. Please ensure that you add both the course and the exam to your cart from the drop-down options below. For any queries about this, please contact our Sales Team on info.africa@pinkelephant.co.za

ITIL® Service Strategy (SS)

R4,055.00R4,950.00

This 3-day Intermediate level course will provide you with the knowledge and management principles required to formulate IT service strategy and the organizational capability to provide the vision and forward direction for Service Management. Attend this course to understand a practical approach to the processes and functions required to move an IT organization from a focus on technology to a strategic approach to managing the Service Portfolio and the ITIL processes necessary to deliver value to the business.

Please note that from 1 November 2019, all AXELOS courses certified by PeopleCert need to be purchased with the exam. Please ensure that you add both the course and the exam to your cart from the drop-down options below. For any queries about this, please contact our Sales Team on info.africa@pinkelephant.co.za

ITIL® Service Transition (ST)

R4,055.00R4,950.00

This 3-day Intermediate level course will provide you with critical knowledge and practical guidance on ensuring that the introduction, deployment, transfer and decommissioning of new or changed services are consistently well managed.

Please note that from 1 November 2019, all AXELOS courses certified by PeopleCert need to be purchased with the exam. Please ensure that you add both the course and the exam to your cart from the drop-down options below. For any queries about this, please contact our Sales Team on info.africa@pinkelephant.co.za

Lean IT Foundation

R1,480.00R3,900.00

Lean IT Foundation: Using Lean Principles for Continual Service Improvement.

Based on the core principles of Lean, this course will help IT departments become customer and value-oriented, removing waste, inflexibility and variability. Lean IT departments and organisations benefit from increased customer value, eliminated waste, continual improvement and maintain value with less effort.

Lean IT is the next frontier in terms of the extension of Lean manufacturing and Lean services principles and applies Lean principles to the development and management of information technology (IT) products and services.

Lean IT’s core concern is the elimination of waste, where waste is unnecessary work that adds no value to a product or service, but still adds time and effort. Its goal is to continuously improve the value delivered by IT organisations to their customers and the professionalism of IT people.

Lean is a way of thinking and behaving. It revolves around the following key concepts:

    • Improving customer value
    • Continual improvement in small steps
    • Decreasing peaks and troughs in production
    • Reducing waste
    • Involving everybody
    • Developing people
    • Focusing on long-term goals

Lean IT focuses on improving IT people, IT processes and information technology to deliver more value to its customers. Lean IT has identified an abundance of waste across most business service “production lines”, including legacy infrastructure and fractured processes.

Polestar ITSM Business Simulation

R25,285.00

The ITSM simulation suite is a high-impact, energetic way to accelerate understanding, involvement, and acceptance of ITSM, IT Infrastructure Library (ITIL) and ISO/IEC 20000. Facilitated in a number of realistic industry scenarios, the ITSM simulation brings to life the behavioral and process issues faced by enterprise IT organizations.

There are no set dates for this as it requires a minimum of 12 delegates from the same company in order to run.

PRINCE2® Fast Track

R7,350.00R10,150.00

PRINCE2® is the de facto project management standard used by the UK government. PRINCE2 (Projects In a Controlled Environment) is a standard in more than 20 000 organisations worldwide. In PRINCE2® will show you how to control the major aspects of your project, from beginning to end.

Please note that from 1 November 2019, all AXELOS courses certified by PeopleCert need to be purchased with the exam. Please ensure that you add both the course and the exam to your cart from the drop-down options below. For any queries about this, please contact our Sales Team on info.africa@pinkelephant.co.za

PRINCE2® Foundation

R3,500.00R6,450.00

PRINCE2® is the de facto project management standard used by the UK government. PRINCE2 (Projects In a Controlled Environment) is a standard in more than 20 000 organisations worldwide. PRINCE2® will show you how to control the major aspects of your project, from beginning to end.

Please note that from 1 November 2019, all AXELOS courses certified by PeopleCert need to be purchased with the exam. Please ensure that you add both the course and the exam to your cart from the drop-down options below. For any queries about this, please contact our Sales Team on info.africa@pinkelephant.co.za

 

PRINCE2® Practitioner

R3,000.00R6,050.00

PRINCE2® is the de facto project management standard used by the UK government. PRINCE2 (Projects In a Controlled Environment) is a standard in more than 20 000 organisations worldwide. PRINCE2® will show you how to control the major aspects of your project, from beginning to end.

Please note that from 1 November 2019, all AXELOS courses certified by PeopleCert need to be purchased with the exam. Please ensure that you add both the course and the exam to your cart from the drop-down options below. For any queries about this, please contact our Sales Team on info.africa@pinkelephant.co.za