Top 8 IT Asset Management Challenges and How to Overcome Them Using ITIL 4

The hardware and software required to deliver IT services are critical to running today’s organizations from an operational perspective – not to mention representing a major investment. It’s therefore crucial to ensure these IT assets are effectively managed, controlled, and protected. It’s also essential that any risk associated with the deployment and use of these…

The Future is Built on ITIL!

Develop Essential Skills for the Digital Era with ITIL® 4 Managing Professional ITIL® 4 Managing Professional builds on the content in the ITIL® 4 Foundation, to provide practical guidance for people who work in a wide variety of IT and digital roles. The Managing Professional (MP) stream provides practical and technical knowledge about how to…

Top 10 Considerations for ITSM Program Success.

A Checklist For ITSM Program Success: When establishing an IT Service Management (ITSM) improvement program, the most common questions that arise tend to be: “How do we get started?” “What is the goal?” “What critical knowledge do we need from People, Process, Product and Partners perspectives?”, etc. This is understandable, especially, since the ITSM program…

Pink Elephant voted best large training organisation in the Netherlands!

Pink Elephant voted best large training organisation in the Netherlands!   Our Dutch colleagues took home GOLD in The Best Educator of the Netherlands (BOVNL) awards. On Thursday, January 9th of January 2020, the best Dutch training organisations from 2019 were again announced by Springest, the largest training comparison company in Europe. The Best Educator…