Weak Windows passwords blamed for recent rise in Purple Fox attacks
Purple Fox is malware that was first discovered in 2018 but has seen a recent rise in proliferation as hackers take advantage of a new attack method: weak passwords used over the SMB protocol. SMB (Server Message Block) is a protocol (mainly) used by Windows computers...
ITIL 4 | Preparing Organisations for Digital Transformation
Digital transformation is about improving your digital footprint, digitalizing processes and most importantly – changing your company culture. The preparation for – and execution of – transformation is critical which means setting both clear goals and defining an...
10 Tips for Improving IT Support Efficiency
When we think about increased IT support efficiency, we might think of faster and/or cheaper IT service desk operations. But now, post-pandemic, or what is being called “the new normal”, there’s a hunger for “better, faster, and cheaper” IT support. This recognizes...
Specops Software Survey: 48% of Businesses Do not Use a User Verification Policy for Password Reset Calls to IT Service Desks
Specops Software survey highlights social engineering vulnerabilities among IT service help desks. 48% of organizations do not have a user verification policy in place for incoming calls to IT service desks, according to Specops Software, the leading provider of...