And the Award for Most Popular Movie Used in Passwords Goes to…

With the Oscars taking place over the weekend, Specops refreshed their breached password list and revealed the most popular movies used in leaked passwords. According to new research, which analyzed more than 800 million breached passwords – a subset of Specops Breached Password Protection, which contains over 2 billion passwords breached passwords – fan favorite…

How to Structure Your IT Service Desk to Support Process Improvements

Buying a modern service desk tool won’t solve all your problems in and of itself. Although these tools are designed to ensure general best practices are met, service desk tools must also be configured to address your organization’s specific essential protocols. In a recent Info-Tech research shows that tiered service desks with a first-tier generalist…

Pink Elephant voted best large training organisation in the Netherlands!

Pink Elephant voted best large training organisation in the Netherlands!   Our Dutch colleagues took home GOLD in The Best Educator of the Netherlands (BOVNL) awards. On Thursday, January 9th of January 2020, the best Dutch training organisations from 2019 were again announced by Springest, the largest training comparison company in Europe. The Best Educator…

Cherwell introduces a Beyond Trust Integration!

Cherwell introduces a Beyond Trust Integration! The BeyondTrust Integration mergeable application (mApp) provides functionality that enables secure, real-time remote support sessions. Using the mApp, CSM technicians and Customers can launch remote support sessions directly from CSM to encourage real-time collaboration and fast resolution of IT issues. Session details (ex: Chat conversation history) can then be…