The Weak Password Report 2022
The Weak Password Report 2022 Password attacks are on the rise because passwords themselves are very vulnerable to attack. What specifically makes them vulnerable? This year’s Weak Password Report takes…
Active Directory privilege escalation
There is no shortage of vulnerabilities and risks in today’s digital world. Attackers are using any way possible to compromise business-critical data. However, one of the prevalent ways cybercriminals can…
What Happens When You Don’t Secure The Service Desk
Employee password resets make up a big percentage of the tickets that the service desk handles on a daily basis. While a lot can be said for the high costs…
What metrics should sysadmins use to show improvement over time?
To illustrate how essential IT systems are to the proper functioning of the business, system administrators should use a number of metrics to communicate key KPIs with non-technical leadership. This…
Death of the password? It’s only 60!
We marked our calendars, counting down the months, days, and minutes. Now, the day we’ve all been waiting for is here: the 60th anniversary of the computer password!! Since its…
Why cached credentials are causing account lockouts
Active Directory user accounts can get locked out due to a number of reasons, especially when working remotely. Windows systems can cache credentials for users. Yet, cached credentials causing account…
Not Even Superheroes Have the Power to Stay Off of Breached Password Lists
Batman or Spiderman? Superman or Thor? Flash or Falcon? The infatuation with and intense debate over Marvel and DC superhero and villain supremacy among comic book aficionados is a year-round…
Specops Software Survey: 48% of Businesses Do not Use a User Verification Policy for Password Reset Calls to IT Service Desks
Specops Software survey highlights social engineering vulnerabilities among IT service help desks. 48% of organizations do not have a user verification policy in place for incoming calls to IT service…
10 Tips for Improving IT Support Efficiency
When we think about increased IT support efficiency, we might think of faster and/or cheaper IT service desk operations. But now, post-pandemic, or what is being called “the new normal”,…
ITIL 4: preparing organizations for digital transformation
Digital transformation is about improving your digital footprint, digitalizing processes and most importantly – changing your company culture. The preparation for – and execution of – transformation is critical which…