ESM: The (r)evolution of ITSM

In a recent study by leading IT analyst firm Enterprise Management Associates (EMA), 87% of organisations reported having some level of ESM (enterprise service management) deployment from their ITSM platform/team.
What’s more, given a healthy selection of possible responses, 38% rated the impact of supporting ESM as “transformational” on the relationship between IT and business stakeholders.

DOWNLOAD YOUR E-BOOK

    First Name *
    Last Name *
    Business Email *
    Business Phone *
    Your Title *
    Company Name *
    Company Size *
    Country *