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Blossom

For standard support

$19

/agent/month, billed annually

$29

/agent/month, billed month

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  • Incident Management
  • Knowledge Base
  • Self Service Portal
  • Automations
  • Marketplace
  • Unlimited End Users
  • Analytics Basic




Garden

For getting efficient

$49

/agent/month, billed annually

$59

/agent/month, billed monthly

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Everything in Blossom &…

  • Service Catalog
  • Asset Management
  • Multiple Portal Languages
  • Domain Restriction
  • Multiple SLAs & Business Hours
  • Unlimited Mailboxes
  • 100 free assets
  • Business Rules


Estate

For stellar performance

$79

/agent/month, billed annually

$99

/agent/month, billed monthly

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Everything in Garden &…

  • Change, Problem & Release Management
  • Software License Management
  • Customizable Agent Roles
  • Advanced Security - Custom SSL & Custom Email Servers
  • Contract Management
  • Project Management
  • Analytics Pro
  • Request for Change (RFC)

Forest

Perfect for enterprises

$99

/agent/month, billed annually
(Annual Commitment Only)



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Everything in Estate &…

  • CAB Huddle
  • IP Restriction
  • Sandbox
  • 1 Hour Support SLA
  • Audit Logs
  • Customer Success Manager