Executive Summary

How to Build a Business Case for Your IT Project

You are a champion and a change-maker, with an eye on identifying and implementing solutions that will improve your business, now and in the future

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    You know it’s time for a new ITSM solution

    Arm yourself with the insights and positioning you need to bring decision makers into the conversation and champion changes to your service desk environment.

    This four-part series tackles every step in of the IT solution approval process—from evaluating your organizational needs and identifying the right solution to generating executive buy-in, building buzz, and getting to a “Yes, let’s do this!”

    Download this eBook series, complete with conversation starters, business benefit maps, and other useful tools and trackers, and you’ll be best positioned to facilitate the buy process and shepherd your big idea through to integration.