Introducing Freshworks – Our latest cloud-based CRM software offering

Feb 9, 2023 | Automation, Service Desk

Moving to a new ITSM solution is never easy and let’s face it, most people hate the software they use at work. Business software is often clunky, expensive, difficult to setup and frustrating to use. Countless hours are wasted trying to customise these solutions and they often require expensive professional services to get everything to work. In the end, the solution becomes so complex that the business needs to hire full-time employees to babysit the software.

Don’t you think your business deserves better software? Software that’s ready to go, easy to setup, requires minimal customisation and most of all – doesn’t break the bank.

We’ve recently partnered with Freshworks, a software company which provides SaaS customer engagement solutions for organisations of all sizes. Through their various platforms, they have transformed well over 40,000 global organisations.

This not only reaffirms how successful the software is, but has also resulted in them being recognised as the only ‘visionary’ in the 2020 Gartner Magic Quadrant for the CRM Customer Engagement Center. Based on individual customer requirements and our current ITSM solutions, we have decided to take on 3 of their product offerings. These being: Freshservice, Freshdesk, and Freshrelease.

Freshservice is a cloud-based IT helpdesk and service management solution that enables organisations to modernise their IT and simplify business operations. Having been voted the customers’ choice for ITSM software in 2019 by the Gartner Peer Insights Customers’ Choice, we’re confident that the software will not only be loved by IT professionals, but the entire office.

Freshdesk is a cloud-based customer support software and helpdesk solution. A platform with a comprehensive set of tools and features to help businesses support all the needs of their customers.

Freshrelease is the latest product in the growing ‘Fresh’ line-up. It is a refreshingly simple and intuitive agile project management product that helps teams plan, track, test, and release awesome software, all from one place.

We’re very excited to launch our new partnership with Freshworks, and with that, we’re giving you the chance to try any of our new ‘Fresh’ offerings for 21 days, absolutely FREE – No strings attached.

Sign up for a FREE 21 day trial for either Freshdesk, Freshservice or Freshrelease