Description
LEARNING OUTCOMES
- Candidates can expect to gain knowledge and competencies from Foundation to Expert upon successful completion of the education and examination related to this certification.
WHO SHOULD ATTEND?
Individuals seeking progress towards the ITIL Master in IT Service Management for which the ITIL Expert is a prerequisite. This may include but is not limited to:
- CIOs
- Senior IT Managers
- IT Managers and Supervisors
- IT professionals and IT Operation practitioners
PREREQUISITES
COURSE E-MATERIALS
Material for this course will be provided in downloadable soft copy the week before the course. However, if preferred, attendees may print the files according to the Pink Elephant “Terms of Use”.
EXAM & CERTIFICATION
Certification
- Certificate in ITIL Service Management.
Duration and style
- Duration differs for each exam of the course.
Pass mark
- Pass marks differ for each exam of the course.
Examination board
HOW YOU CAN ATTEND THIS COURSE
- Self-Paced Online: Take the course at any time on your web browser at your own pace.
- Public (Open Enrolment): Live Classroom: On specific dates throughout the year, conveniently located at our premises in Woodmead, with our expert instructor.
- In-House (On-Site): Live Classroom: On dates convenient to you; exclusively for your team at your location with our expert instructors.
- Instructor Led Online: On dates convenient to you via WebEx at your staff’s location globally but simultaneously
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