Lean IT Foundation

Lean IT Foundation: Using Lean Principles for Continual Service Improvement.

Based on the core principles of Lean, this course will help IT departments become customer and value-oriented, removing waste, inflexibility and variability. Lean IT departments and organisations benefit from increased customer value, eliminated waste, continual improvement and maintain value with less effort.

Lean IT is the next frontier in terms of the extension of Lean manufacturing and Lean services principles and applies Lean principles to the development and management of information technology (IT) products and services.

Lean IT’s core concern is the elimination of waste, where waste is unnecessary work that adds no value to a product or service, but still adds time and effort. Its goal is to continuously improve the value delivered by IT organisations to their customers and the professionalism of IT people.

Lean is a way of thinking and behaving. It revolves around the following key concepts:

• • Improving customer value
  • Continual improvement in small steps
  • Decreasing peaks and troughs in production
  • Reducing waste
  • Involving everybody
  • Developing people
  • Focusing on long-term goals

Lean IT focuses on improving IT people, IT processes and information technology to deliver more value to its customers. Lean IT has identified an abundance of waste across most business service “production lines”, including legacy infrastructure and fractured processes.