Lean IT® Foundation

Lean IT™ Foundation: Using Lean Principles for Continual Service Improvement.

Based on the core principles of Lean, this course will help IT departments become customer and value-oriented, removing waste, inflexibility and variability. Lean IT™ departments and organisations benefit from increased customer value, eliminated waste, continual improvement and maintain value with less effort.

The APMG International Lean IT and Swirl Device logo is a trademark of The APM Group Limited. used under permission of The APM Group Limited. All rights reserved.

APMG International Lean IT is a trademark of The APM Group Limited, all rights reserved.

Lean IT™ is the next frontier in terms of the extension of Lean manufacturing and Lean services principles and applies Lean principles to the development and management of information technology (IT) products and services.

Lean IT™’s core concern is the elimination of waste, where waste is unnecessary work that adds no value to a product or service, but still adds time and effort. Its goal is to continuously improve the value delivered by IT organisations to their customers and the professionalism of IT people.

Lean is a way of thinking and behaving. It revolves around the following key concepts:

    • Improving customer value
    • Continual improvement in small steps
    • Decreasing peaks and troughs in production
    • Reducing waste
    • Involving everybody
    • Developing people
    • Focusing on long-term goals

Lean IT™ focuses on improving IT people, IT processes and information technology to deliver more value to its customers. Lean IT™ has identified an abundance of waste across most business service “production lines”, including legacy infrastructure and fractured processes.

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  • Lean IT™ Foundation is a 2-day course, in which the following syllabus areas are covered:
  • Introduction of Lean
  • Customer
  • Process
  • Performance
  • Lean Organisation
  • Behaviour & Attitude
  • Problem Solving / Kaizen


The training Lean IT is designed to provide insight into the basic processes of, understanding, and is therefore especially suitable for:

  • Any manager or specialist working in an IT organisation will benefit from the principles and insights of the Lean guidance
  • and from the Lean IT™ certification.





This course prepares participants for the examination leading to the LeanIT™ Certificate.

  • A 60-minute, multiple choice questions exam is scheduled on the last day of the course. To help prepare attendees for the final exam, a sample exam is delivered during the course.
  • A passing mark of 65% is required to receive your certificate


  • Self-Paced Online: Take the course at any time on your web browser at your own pace.
  • Public (Open Enrolment): Live Classroom: On specific dates throughout the year, conveniently located at our premises in Woodmead, with our expert instructor.
  • In-House (On-Site): Live Classroom: On dates convenient to you; exclusively for your team at your location with our expert instructor.

If you would like more information on any of these options, please call us at 011 656 0020 or email us at info.africa@pinkelephant.co.za.

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Additional information

Lean IT® Foundation

Lean IT® Foundation Examination, Online Course, Public 8-10 July 2019, Public 23-25 September 2019, Public 17-19 February 2020


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