IF THE JOURNEY TO ITSM MATURITY WERE A GAME, WOULD YOU BE WINNING?
Winning at ITSM means reaching a state of seamless workflows when users are happy and IT leaders can guide enterprise-wide digital initiatives to drive business results.
Then there’s losing—when an organization fails to achieve advanced ITSM maturity. When that happens, you’ll be dealing head-on with disconnected workflows managed by burned-out workers with outsourced responsibilities. And their leadership? Those opportunities have been completely squandered.
But take heart: Wherever you and your IT department are in your journey, it’s easy to “level up.” Play the ITSM Maturity Game with our avatars, Ted, Kasey, and Jan, and plot your own course to ITSM success. In this game, you’ll discover:
- How to gauge your IT team’s current ITSM maturity level
- Simple, actionable next steps for advancing to the next level of ITSM maturity
- How to get the experience points (XP) you need to score an ITSM Maturity Victory Royale