Pink Elephant IT Courses

It’s time you enjoyed the recognition you’ve earned

Establish a professional career in IT Management through globally recognised IT Management certifications from the market leaders in South Africa.

Book Today – Get Certified

Learn ITSM best practices from world-class trainers

Get internationally recognised certifications in IT Management
Optimise time and budget with customisable, flexible learning models

Internationally recognised IT Management certifications from market leaders

Pink Elephant are the market leaders in IT Mangement best practice training, globally. We offer a comprehensive portfolio of business, leadership, project management and IT service management training programs, including business simulations and recognised certifications.

Book Today – Get Certified

Backed by 40+ years of experience, Pink imparts insights beyond textbooks, delivered by world-class trainers

Learn from the industry leaders who pioneered IT service management in South Africa and wrote the book(s) on it, globally

No death by Powerpoint! We provide practical examples and real-world scenarios to deliver memorable and in-context training experience

As IT outsourcing and consulting specialists, Pink Elephant also has the know-how to develop personalised career development roadmaps

Get your performance
un-stuck with Pink Elephant

Don’t let outdated skills hold you back from reaching your full potential. Customise your learning content and consider flexible learning models to meet you and your team where you’re at.

private training

We bring the Pink education experience to your door. Get your ITIL training at times and locations most convenient to your team – for efficient training, team-building value and opportunities to align discussions with corporate projects and goals.

Online instructor-led training

Learn from a certified Pink Expert instructor without the wasted time and cost of travel. Plan a convenient learning journey and access content from your home or office via regularly scheduled classes – for you or the whole team.

Classroom-based instructor-led training

Attend training in traditional classroom style, guided by a certified Pink Expert.

Online learning via the Pink e-Learning Portal

Prefer to study at your own pace? Our revolutionary Pink e-Learning Portal has been designed to make learning accessible anytime and anyplace so that busy professionals like you can plot skills development and career growth around daily life demands.

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Don’t let outdated skills hold you back

Advancing your career in IT Management and Governance is hard enough in today’s competitive and fast-paced environment. At Pink Elephant, we understand how important ongoing skills development is to keeping your career path on track, and your department performing optimally.
Book Today – Get Certified

Fast-changing technology that results in current skills becoming obsolete

High-cost training that makes personal and departmental development unattainable

Failed projects and business losses due to deficiency in the right skills
Frustration over the endless red tape that hinders certification renewals

Unlock your potential and build robust career progression pathways

We understand that undertaking new learning over and above the demands of your professional and personal life can be challenging and costly. We’ve designed our IT Courses to support and guide you to success, every step of the way.

Pre- and post-exam support

We know that exams are stressful and difficult. Pink stands by you with pre- and post-exam support.

Cost-effective solutions

Our range of IT Service Management courses allows you to customise your learning journey to your available budget.

Self-paced training models

We know how important your time is. We put the pace in your hands by allowing you to choose from our flexible learning models. 

Career development roadmaps

Believe you still have more in you? We’ve got you. Allow a Pink Expert to develop a career progression roadmap with recommended future to take you further.
Book Today – Get Certified

The Pink Plan

Get certified in IT Management best practices

View our course catalogue

Browse a complete list of ITSM certification available with Pink and reach out for guidance about training recommended for you.

Book with Pink

We’ll customise your individual or departmental learning journey, whether onsite, online, or in-classroom.

Get world-class training

Receive training and real-life simulations from the leaders in IT service management and governance.

Become a recognised IT Management professional

Experience the benefits of being fully certified to successfully implement robust frameworks.
Book Today – Get Certified
Take Back Control

Transform your IT service desk into the hero of the company

Pink Elephant’s flexible managed IT support solutions gives you the freedom to custom-create the IT service desk and operating team that’s just right for your business. Cut recruitment costs, build tailored service desk platforms and monitor performance through monthly reporting.

Appoint highly-qualified, awesome people to manage streamlined processes that are facilitated by state-of-the-art, secure technology.


No more blind decisions – implement ready-to-use systems that provide real-time data about your IT service desk performance.


Leave the nitty gritty in our hands, and focus on leading your team of heroes to outstanding customer service delivery, every day.

Get in touch with Pink Elephant

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Frequently asked questions about ITIL certification

What is ITIL certification?
The ITIL certification, which stands for the Information Technology Infrastructure Library certification, is an esteemed credential in the IT industry. This credential endorses your proficiency and thorough understanding of IT service management best practices and processes. It specifically encompasses a vast array of service management procedures including but not limited to, service design, transition and operation, relationship management, problem and incident management, and continual improvement procedures.

Therefore, being an ITIL-certified professional signifies that you are well-equipped with the comprehensive knowledge and skills needed to successfully manage and improve IT services and operations in an organisation.

What types of IT courses do you offer?
Pink Elephant’s IT courses include Service Management, Project Management, IT Management & Governance, Service Desk, Business Portfolio.

  • Service Management: Our Service Management courses cover a broad range of subjects which include ITIL 4, DevOps, Lean IT, and FitSM. Each of these courses touches upon different facets of IT service management, enabling you to gain a comprehensive understanding of the field.
  • Project Management: Our Project Management courses offer a diverse range of methodologies and frameworks designed to help you excel as a project management professional. The four primary courses available include AgileBA, AgilePM, SAFe Agile, and PRINCE2®
  • IT Management & Governance: Our IT Management & Governance course category focuses on teaching industry-leading frameworks such as COBIT.

    These courses are geared towards enhancing your understanding and practical skills in maintaining efficient and effective IT operations within a business context. Through them, you can ensure IT activities are aligned with your business objectives, manage risks effectively, and enable your organisation to get the maximum value from its IT investments. Whether you’re an IT professional, a business leader, or someone interested in IT management and governance, these courses are an excellent way to upskill and advance your career.

  • Service Desk: Our Service Desk courses provide training aimed at empowering professionals involved in managing an IT service desk, an integral component in the IT service delivery process. These courses focus on enhancing your ability to deliver efficient and effective support to end users, improving service operations and customer satisfaction.
  • Business Portfolio: Our courses cover Business Relationship Management, Organisational Change Management, Root Cause Analysis and more.
Who can take ITSM courses?
ITSM (Information Technology Service Management) courses are ideal for IT professionals, team leaders, managers and anyone interested in improving IT processes.