WELCOME TO PINK ELEPHANT

Pink Elephant is a respected thought leader in the global IT Service Management industry with almost 40 years of experience. Our experts assist public and private organisations across the globe to create synergy between business and IT. This strategic partnership is the key to business innovation, automation and change.

We specialise in improving the quality of IT services by applying recognised best practice frameworks and standards. These include:

Information Technology Infrastructure Library (ITIL®),
Project Management (PRINCE2® and AgilePM®),
IT Governance (COBIT®5),
Service Desk Institute,
LeanIT™,
DevOps,
Service Automation Framework (SAF),
Organisational Change Management,
Business Relationship Management Professional (BRMP®) and
ISO Certifications.

Our Johannesburg regional office service catalogue includes:

Service Management Automation …more
Managed Service Centre …more
Education …more
Consulting …more

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PINK COMMUNITY

Pink Community is an education portal that can be accessed by registering below. Registration is only required once, thereafter you will be able to login with your details whenever you need.

Pink Community will allow you to do the following:

Update your personal details at anytime, including your food preferences when booking a course
View past and current courses as well as view your course certificates
You’ll be able to request a quote on any course, and it will be generated instantly while you are logged in

Quick and easy!

REGISTER

AUTOMATION

By utilising our ready-built applications like Cherwell Service Manager you can enable a digital mindset for your ITSM or business work flow …more

MANAGED SERVICE CENTRE

A fully managed service centre, 24.7.365 with ingrained best practice ensuring an improved customer experience …more

EDUCATION

Comprehensive suite of internationally accredited IT Management best practice courses, delivered through classroom, online or onsite formats …more

CONSULTING

Subject matter expert consultants that play a trusted advisory role to your IT Management project …more

WHAT OUR CLIENTS SAY…

Pink Elephant will always be my preferred trainer when it comes to ITSM training, they have helped my team to really understand what IT Service Management is all about and how to improveour services to our Dimension Data clients. …more

Jacques Compaan, Client Services Manager at Dimension Data Middle East & Africa
ITIL has indeed helped my career. I have been able to impart my knowledge on peers and colleagues. I now have a higher level of IT Service Management understanding and am able to apply this knowledge in many aspects of my role. …more

Naeem Moolla, Service Manager to one of South Africa’s leading banks
Don’t give up. If you fail, get up and try again. It will not only benefit your personal growth but give your organisation the competitive edge it needs to compete and offer good quality service(s) …more

Roelien Hanekom, Supervisor: Change Management at Business Connexion
My experience with the Pink Elephant training portal was efficient, helpful, informative & unambiguous. Some of my colleagues chose to go with a different trainer & they are agog that I was able to prepare so quickly. My Pink Elephant experience has been positive and uplifting, & I will certainly turn to you again for future training and will recommend Pink Elephant to friends or colleagues going similar routes.

Lynda Skinner after signing up and successfully completing her ITIL® Foundation Certification via our Self-Paced Online Training Portal.
My people experience with the Pink Elephant staff (and I chatted to a number of them) was wonderful – each and every one of the ladies I chatted to made me feel valued and did their best to help with my issues or answer my queries quickly and definitively.

Feedback received from Lynda Skinner after signing up and successfully completing her ITIL® Foundation Certification via our Self-Paced Online Training Portal.